Terms & Conditions
Last updated: May 2026
Welcome to Paper Loops. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. General
By using this website, you confirm that:
- You are at least 18 years old or using the website under parental supervision.
- The information provided by you is accurate and complete.
- You agree not to misuse the website or services.
We reserve the right to update or modify these terms at any time without prior notice.
2. Products & Customisation
Our products include customised and personalised items such as:
- Acrylic photo keychains
- Custom gifts
- Printed products
- Resin-coated accessories
- Lanyard printing
- ID Cards
- and other customised orders
Since these are personalised products:
- Minor colour variations may occur due to screen/display differences.
- Handcrafted items may have slight variations in finish or alignment.
- Resin coating may contain tiny bubbles or texture differences due to handmade processing.
Product dimensions and specifications mentioned on the website are approximate.
3. Customer Uploaded Content
By uploading photos, logos, or designs, you confirm that:
- You own the rights to the uploaded content.
- The content does not violate copyright, trademark, or any legal rights.
- The content is not offensive, illegal, or harmful.
PaperLoop is not responsible for copyright violations caused by customer-uploaded content.
4. Order Processing
- Orders are processed only after successful payment confirmation.
- Custom orders generally require 2–7 business days for production.
- During peak seasons or festivals, delays may occur.
Once production begins, cancellation may not be possible for personalised products.
5. Shipping & Delivery
We aim to deliver products within the estimated timeline; however:
- Delivery times may vary depending on courier services and location.
- Delays caused by courier companies, weather, strikes, or natural events are beyond our control.
- Customers must provide accurate shipping details.
Incorrect addresses may result in failed delivery or additional charges.
6. Returns & Refunds
Due to the personalised nature of our products:
- Customised products are non-returnable and non-refundable unless damaged or incorrect.
- Customers must report damaged/wrong items within 48 hours of delivery with proper unboxing video/photo proof.
Refunds or replacements are subject to verification.
Refer to our Returns & Refund page for more information.
7. Pricing
All prices listed are in Indian Rupees (INR) and may change without prior notice.
We reserve the right to:
- Correct pricing errors
- Cancel suspicious or fraudulent orders
- Refuse service when necessary
8. Intellectual Property
All website content including:
- Logos
- Images
- Product designs
- Text
- Graphics
are the property of PaperLoop and may not be copied or reused without permission.
9. Limitation of Liability
PaperLoop shall not be liable for:
- Indirect or incidental damages
- Delayed deliveries caused by third parties
- Loss caused by misuse of products
- Colour variations due to screen settings
Maximum liability shall not exceed the order value paid by the customer.
10. Privacy
Your use of this website is also governed by our Privacy Policy.
11. Governing Law
These Terms & Conditions shall be governed under the laws of India. Any disputes shall fall under the jurisdiction of the courts of Andaman & Nicobar Islands, India.
12. Contact Information
For any questions regarding these Terms, contact us:
📧 Email: contact@paperloops.in
📱 Phone: +91 8900933088
🌐 Website: PaperLoops
